privacy and security policy

Safeguarding your rights
Munich Re Underwriting Ltd is the managing agent of the Watkins Syndicate at Lloyd’s Syndicate 457 and whose registered office is at St Helen’s, 1 Undershaft, London, EC3A 8EE registered in England and Wales under number (01328742).
The privacy of our users and customers is important to us and we take care to safeguard it.

What information do we collect?a
We collect any personal information lawfully and in accordance with the Data Protection Act 1998. Personal information means any information in a personal capacity obtained from you in connection with the service of product provided by us. If you contact us electronically, we may collect your electronic identifier e.g. Internet Protocol (IP address or telephone number supplied by your service provider). Your privacy is important to us and we promise to respect your personal information.

What do we use personal information for?
We may use and share your information with other members of the group to:

• Assess financial and insurance risk
• Recover debt
• Develop customer relationships, service and systems
• Prevent and detect crime

Your information includes information about your transactions.
We do not disclose your information to anyone outside the group except:

• where we have your permission
• where we are required or permitted to do so by law
• to other companies who provide service to us or you
• where we may transfer rights and obligations under this agreement

Cookies
Cookies are small text files that can be used by websites to make a user’s experience more efficient. The cookie file itself does not store your personal data. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software on your browser.

More information about cookies including how to block and/or delete them can be found at www.AboutCookies.org

Call monitoring and recording
We may monitor and record telephone calls in order to improve our service and prevent and detect fraud.

Information requests
You have the right at any time to access, review and amend any personal information, including the ability to de-select whether you wish to receive information about goods and services stored by us. This can be done by sending an email detailing your request to central@mrunderwriting.com.

Changes to this privacy policy
If we make changes to our Privacy Policy that affect how we handle your data we will let you know and also publish any changes on this webpage. You can check our Privacy Policy by visiting this page at any time.

Contact
If you have queries concerning your personal information or any questions on our use of the information, please contact our Compliance Officer on +44 (0)20 7886 3900.

Financial Services Authority
Munich Re Underwriting Limited acts as managing agents to Watkins Syndicate at Lloyd’s 457 and both companies are in the Munich Re Group. Munich Re Underwriting Limited is authorised and regulated by the Financial Services Authority.

Firm reference no. 204864.

Registered office
Munich Re Underwriting Ltd, St Helen’s, 1 Undershaft, London EC3A 8EE
Registered in England and Wales under Number (01328742).